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ALTO Website Privacy Policy

Effective 13 November 2020

Website Privacy Policy: Text

The American League of Tutoring Organizations Inc., a Delaware non-profit corporation (“ALTO,” “our,” “us,” or "we") created this Privacy Policy to let you know what information we collect and how we use it, as well as our information sharing and protection practices. 


This Privacy Policy applies to your use of the website including your completion of any forms or surveys thereon (the “Website”).


This Privacy Policy does not apply to:

  • Information we collect offline or by any other means;

  • Information collected by our affiliates or any other third parties, which may have their own privacy policies.

Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not access the Website. By accessing the Website or by submitting electronic communications to us, you consent to the practices prescribed in this Privacy Policy.


What information does ALTO collect?

  • Personal Information.  When we refer to "Personal Information" in this Privacy Policy, we mean any information by which you may be personally identified or contacted, whether online or offline.  When you fill out any forms located on the Website, we may collect certain Personal Information from you, such as your first and last name, home or other physical address, email address, phone number, or other contact information, whether at work or at home, credit card or other payment information, and, if you elect to link your account with a social media site, your user information, pictures and other content for that social media account. It is always your choice whether or not to provide Personal Information. If you choose not to provide requested Personal Information, you may not be able to participate in certain activities or use certain features of the Website. 

  • Technical Information.  We may also collect and use technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the Website (“Technical Information”). We may automatically collect Technical Information through technologies like cookies, flash cookies, web beacons and log files.  The information we collect from these technologies may include your [IP address, device ID, browser information and the page you request. ALTO does not consider this information to be Personal Information.  However, we may use this Information in connection with Personal Information that you provide to us. ALTO owns all Technical Information and may use it for any lawful purpose that it deems appropriate.

  • Geo-Location Information.  We may also collect information about your geographic location from you or your device, including your country, region, city, zip code, street address, time zone, latitude, longitude, velocity, bearing, altitude and horizontal position representation information (“Geo-Location Information”). 

  • Online Tracking and Do Not Track Signals. We may use the Website to collect information from your web browser about your activities over time and across third-party websites, applications or other online services (“Online Tracking Information”). Your web browser may allow you to opt-out of our collection of Online Tracking Information by selecting a “do not track” (or similar) setting. However, we do not currently have processes to address those settings or other “do not track” requests, and consequently, cannot guarantee that we will honor such requests. If you do not want us to collect this information, do not use the Website.

How does ALTO use this Information?

Except as described in this Privacy Policy, Personal Information, Technical Information, Geo-Location Information and Online Tracking Information (collectively, “Information”) that you provide or that we collect will be kept confidential and used to support your relationship with ALTO. 

We may use your Information, including your Personal Information, as follows:

  • To provide software updates, product support, product enhancements and other services to you related to the Website. 

  • To improve, market or promote ALTO’s products and services. 

  • For order fulfillment, billing and delivery purposes.

  • To communicate with you, including about your account.

  • To alert you to product upgrades, special offers, updated information and other new products and services offered by ALTO or its third party partners.

  • To respond to comments, questions or requests for customer service.

  • To display advertisements, including advertisements from third parties.

  • For any other purpose we may describe when you provide the Information.

We may also use your Information for any other purpose with your consent.


Information We Share

Except as described in this Privacy Policy, ALTO does not share, rent or sell your Personal Information with third parties. 

ALTO or its agents, vendors or contractors may disclose Information, including your Personal Information, to third parties in the following circumstances:

  • To our agents, vendors or contractors that we use to support the internal operations of our business including the Website and who are required to keep the Information confidential and use it only for the purposes for which we disclose it to them.

  • If required to do so by law, comply with legal process or to comply with a governmental or regulatory request; 

  • To protect and defend the rights or property of ALTO or its agents or contractors; 

  • To enforce our End User License Agreement or other ALTO agreements;

  • To act in urgent circumstances to protect the personal safety of others; and 

  • As part of a transaction or potential transaction where ALTO merges with another organization, files for bankruptcy, or sells its assets or capital stock.

Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect the Information. These safeguards include storing your Information on our secure servers behind firewalls and using encryption technology. Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of the Information and you acknowledge and agree that you transmit it to us at your own risk. 

Third-Party Websites, Services and Technologies

We may provide links to third-party websites on the Website or in other communications to you. These links may appear as a specific domain name or URL or may be activated by clicking on an advertisement or other icon or graphic. Please be aware that other websites and services, including the websites of third parties that you connect with through the Website, may collect personally information from you. We cannot control and are not responsible for the information collection practices of any third-party websites, services or applications. We encourage you to carefully review their terms of use, privacy policies, and any other legal notifications before using or providing information through such websites, services or applications. 

Further, the Website may employ third party technologies, such as Google Analytics, that require you to accept such third party’s terms. This Privacy Policy does not cover the information practices of those third-party technologies.

International Transfers


Information collected from you may be stored and processed in the United States or any other country in which ALTO or its affiliates, subsidiaries, agents or contractors maintain facilities. If you are accessing the Website from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your data to the United States and processing globally.  By providing your Information, you consent to any transfer and processing in accordance with this Privacy Policy.

Your California Privacy Rights

We do not share “personal information” (as defined by California Civil Code § 1798.83) with other people or non-affiliated businesses for their direct marketing purposes. The Website does not currently respond to browser do-not-track signals.

Under the California Consumer Privacy Act of 2018 (“CCPA”), California consumers have the right to request:


  • the deletion of the Personal Information we have about them

  • additional information about whether and how we have collected, used, disclosed, and sold Personal Information about them

  • the specific pieces of Personal Information we have about them

California consumers also have the right not to receive discriminatory treatment if they exercise the rights listed above.

When you make a request, we may require that you provide information and follow procedures so that we can verify the request and your jurisdiction before responding to it. The verification steps we take may differ depending on the request you make. We will match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request.

Consumers will be required to submit their first and last name and email address and may also be asked to provide their telephone number so that we can verify the request. Please provide as much of the requested information as possible to help us verify the request. We will only use the information received in a request for the purposes of responding to the request.

California law permits California consumers to use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the California consumer’s written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the California consumer. An authorized agent must follow the process described below to make a request. The authorized agent must also verify his/her own identity. We will confirm the agent’s authority with the California consumer about whom the request was made.

Submitting CCPA requests: You may submit a CCPA rights request to us by:

Children’s Privacy

The Website is not intended for children under the age of 13.  We do not knowingly collect Information from children under 13. If you believe that we may have collected Information from a child under the age of 13, please contact us at


Information Choices and Changes

Depending on your browser, you may be able to remove and reject cookies from our Website by changing your browser settings. The default setting of many browsers is set to accept cookies until you change your settings. Please note that if you disable or refuse cookies, certain features of the Website may become inaccessible or may not function properly.

Changes to this Privacy Policy

This is our entire Privacy Policy and it replaces any earlier version. We may change this Privacy Policy by posting a new version on the Website, and it is your responsibility to review this Privacy Policy periodically. If we make material changes to our practices regarding the collection, use and sharing of your Personal Information, we will notify you via e-mail to the email address you provide to us and/or through a notice on the Website home page.


When we do change the Privacy Policy, we will also revise the “effective” date. Your continued use of the Website after such date constitutes your agreement to this Privacy Policy and any updates. 


Contacting ALTO 

For questions or comments regarding this Privacy Policy, please contact us at

Website Privacy Policy: Text
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